Partner with edge CRM

CRM stands for “Customer Relationship Management” and refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers.

The best thing about a CRM is that it can be used by anyone. From sales & marketing to customer services & recruiting to business development, a CRM can be useful for every major organization.

Cost-effective: Automated and regulated business processes allow you to reduce operational costs by decreasing the number of routine operations, which your employees were initially to perform manually.

Improved performance: Using a CRM system, it is possible to make relationships with customers the first priority for your company, which allows for paying more attention to the level of the provided service and customer satisfaction rate.

Increased Sales: Using a CRM, no lead goes unnoticed. So more chances of converting leads into prospective clients. Ultimately leading to more business and growth.

Increases customer loyalty: Complete information on each client will enable marketing, sales, and service agents to deliver a truly personalized customer experience, which leads to increased customer loyalty and more sales.

Your data is safe with us. Our ingenious CRM keeps your data secure on the cloud. We assure your data is safe from all types of security attacks.

There are two types of CRMs: on-premise CRM and Cloud-based CRM. With on-premise CRM, a company needs to purchase the licenses beforehand. Considering that the software is located on the company’s servers, on-premise CRM is a good choice for organizations with a strict security policy, but in such a case, the implementation process takes more time and IT resources.

A cloud-based CRM, as the name suggests, stores data on the vendor’s servers. In this case, the users have full access to the database all the time wherever they are, and, most importantly, the vendor takes all the responsibility for the seamless operation of the system and provides all the necessary system updates and support.

A CRM can make any salesperson’s life easy. If you choose the right vendor, the processes of CRM implementation and customization will run smoothly, not making you waste too much time and effort. Take advantage of industry best practices, as a CRM system with its business processes automation capabilities, will help you meet and beat sales quotas while increasing customer loyalty and simplifying administrative routines.