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How edge CRM helps you to win more business & build a exciting sales team.

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Lead Capturing & engagement

Enthrall your leads now! Designate the leads and captivate them smartly with edge's brilliantly devised 'Lead Scorecast'.

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AI driven opportunity funnel

Seize every prospect! With edge’s sophisticated propensity algorithms, make calculated decisions to avoid any opportunity overlook!

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Customer Centric Selling (CSC) model

Don't just satisfy your customers, make them happy! Transform customer challenges into assets with the best sales team.

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Sales Activity Tracking

Sales is a discipline! Ensure your team is a pro at this science of numbers by tracing their every step.

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Sales Gamification & leaderboard

Need some motivation? With edge's Leaderboard, ignite the competitive spark in your team with ingenious laurels!

A CRM Designed

by the Salespeople for the Salespeople..

Here is what gives us an edge!!

  • arrow_forwardAI Driven Sales Pipeline
  • arrow_forwardConsulting Implementation Support
  • arrow_forwardGlobally awarded user friendly interface
  • arrow_forwardSpecially designed training for salesforce for better adaptation
edge CRM : Simple yet powerful

Give your business the edge Advantage

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Customer Relationship Management Guide

What is CRM?

CRM is a software solution that brings a host of capabilities together to streamline business processes, improve profitability, and nurture relations with your customers.

What is the importance of CRM?

A CRM system gives everyone from sales, customer service, business development, marketing, or any other business line- a better way to manage the external interactions and relationships that drive success.

Why does CRM fail?

CRM fails due to lack of a clear vision, poor planning, lack of user adoption, insufficiency of training, over complication, absence of measurable objectives, and no executive buy-in.

Who can be a part of CRM?

Businesses with sales, marketing & service teams, firms that create quotations and send invoices, organizations that are customer-centric, and companies that vision to increase revenue and efficiency.

What are the benefits of the CRM for SME?

Small-Medium Enterprises can use CRM to acquire new customers while retaining the old ones, growing your sales team, boosting business revenue, and enhancing accountability.

Which industries can benefit from CRM?

CRM can cater to multiple industries right from pharma machinery, manufacturing, consultant firms, event-marketing, chemical, financial and lab analytical, etc.

Why choose CRM if already have ERP?

CRM offers focused capabilities to handle your marketing and customer management. You get real-time data to personalize customer interactions and enrich customer engagement with intelligent analytics.

What are the benefits of cloud-based CRM?

Cloud-based CRMs provide a centralized database system for your customer data, give instant access and visibility of your sales funnel, reduces installation complexity and costs, support multiple devices, and assures high security and data protection.

How to evaluate whether you need CRM?

You need a CRM if your company sales data is scattered in spreadsheets, your sales team takes hours in preparing for review meetings, you still maintain a stack of files for service & installation reports, and most importantly in spite of receiving a lot of inquiries the business conversion ratio is low.

How many minimum users do you need?

Five

What other software do you need to integrate with a CRM system?

It’s not necessary to have any other softwares for integration. But, if your current ecosystem has any ERP like SAP, ERPNext, or any marketing tool like mailchimp, survey monkey; edge CRM can integrate with them easily. edge CRM has off the shelf integration available with major leading tools in Marketing, CTI, communication or productivity areas.

What are the USPs of edge CRM?

edge CRM is specifically designed for salespeople keeping in mind their pain areas and struggles and is a continual assistant to them to ease their everyday dealings and let them focus on their customers more.

What extra services does CRM provide?

Edge CRM provides in-depth training and round the clock support to its users. Call us anytime and we assure you all the assistance required.

Does edge CRM provide a mobile app?

Yes.

Is edge CRM secure?

edge CRM has a robust security framework that has multiple levels of role-based user access, allows hosting on a preferred cloud service with full data rights, and assures regular backups and security tests.

What is CRM?

CRM is a software solution that brings a host of capabilities together to streamline business processes, improve profitability, and nurture relations with your customers.

What is the importance of CRM?

A CRM system gives everyone from sales, customer service, business development, marketing, or any other business line- a better way to manage the external interactions and relationships that drive success.

Why does CRM fail?

CRM fails due to lack of a clear vision, poor planning, lack of user adoption, insufficiency of training, over complication, absence of measurable objectives, and no executive buy-in.

Who can be a part of CRM?

Businesses with sales, marketing & service teams, firms that create quotations and send invoices, organizations that are customer-centric, and companies that vision to increase revenue and efficiency.

What are the benefits of the CRM for SME?

Small-Medium Enterprises can use CRM to acquire new customers while retaining the old ones, growing your sales team, boosting business revenue, and enhancing accountability.

Which industries can benefit from CRM?

CRM can cater to multiple industries right from pharma machinery, manufacturing, consultant firms, event-marketing, chemical, financial and lab analytical, etc.

Why choose CRM if already have ERP?

CRM offers focused capabilities to handle your marketing and customer management. You get real-time data to personalize customer interactions and enrich customer engagement with intelligent analytics.

What are the benefits of cloud-based CRM?

Cloud-based CRMs provide a centralized database system for your customer data, give instant access and visibility of your sales funnel, reduces installation complexity and costs, support multiple devices, and assures high security and data protection.

How to evaluate whether you need CRM?

You need a CRM if your company sales data is scattered in spreadsheets, your sales team takes hours in preparing for review meetings, you still maintain a stack of files for service & installation reports, and most importantly in spite of receiving a lot of inquiries the business conversion ratio is low.

How many minimum users do you need?

Five

What other software do you need to integrate with a CRM system?

It’s not necessary to have any other softwares for integration. But, if your current ecosystem has any ERP like SAP, ERPNext, or any marketing tool like mailchimp, survey monkey; edge CRM can integrate with them easily. edge CRM has off the shelf integration available with major leading tools in Marketing, CTI, communication or productivity areas.

What are the USPs of edge CRM?

edge CRM is specifically designed for salespeople keeping in mind their pain areas and struggles and is a continual assistant to them to ease their everyday dealings and let them focus on their customers more.

What extra services does CRM provide?

Edge CRM provides in-depth training and round the clock support to its users. Call us anytime and we assure you all the assistance required.

Does edge CRM provide a mobile app?

Yes.

Is edge CRM secure?

edge CRM has a robust security framework that has multiple levels of role-based user access, allows hosting on a preferred cloud service with full data rights, and assures regular backups and security tests.

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